If you require assistance using WineBanq® wine cellar management software please first ensure that you have downloaded and installed the latest release.

The following support options are available:

• Please review our KnowledgeBase as it contains a list of commonly asked questions and known issues.
• Please review the user guide as it contains all the documentation on how to use the software. The user guide is intalled on your PC when you instal the application.
• If you are new to WineBanq, a quick start guide can be found here.
• Tutorial videos can be found here.
• Email support is available to all customers including presales.
• Please note that we do not provide any telephone support.